INTRODUCTION 

Synduct GmbH (“Synduct,” “we,” “us,” “our”) operates https://synduct.com and Dr.Info AI (collectively, the “Services”). 

This Privacy Policy governs your visit to https://synduct.com and your use of Dr.Info AI, explaining how we collect, safeguard, and disclose information that results from your use of the Services. 

We use your data to provide and improve the Services. By using them, you agree to the collection and use of information in accordance with this Policy. Our Terms and Conditions (“Terms”) and this Privacy Policy apply to all use of our Services. 

DEFINITIONS 

TYPES OF DATA COLLECTED 

PERSONAL DATA 

We may ask you to provide personally identifiable information that can be used to contact or identify you, including but not limited to: 

• Email address 

• First and last name 

• State / Province / ZIP or Postal Code / City 

• Cookies and Usage Data 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information (e.g., a wait-list for the launch of Dr.Info AI). You can opt out of any—or all—such communications by following the unsubscribe link in our emails. 

USAGE DATA 

We may collect information that your browser or app sends whenever you access the Services, such as: 

• IP address 

• Browser type and version 

• Pages of our Services visited 

• Date and time of visit 

• Time spent on pages / in app 

• Unique device identifiers 

• Other diagnostic data 

When accessing the Services via a mobile device, Usage Data may additionally include: 

• Mobile-device unique ID 

• Mobile-device IP address 

• Mobile operating system 

• Type of mobile Internet browser used 

USE OF DATA 

Synduct uses collected data for, but not limited to, the following purposes: 

• Notifying you about changes to the Services 

• Providing customer support 

• Gathering analysis or valuable information to improve the Services 

• Monitoring usage of the Services 

• Detecting, preventing, and addressing technical issues 

• Fulfilling any purpose for which you provided the data 

• Carrying out obligations and enforcing rights under contracts between you and us (including billing and collection) 

• Sending notices about your account or subscription (e.g., expiration or renewal) 

• Providing news or special offers 

• Any other purpose described when you provide the information 

• Any other purpose with your consent 

RETENTION OF DATA 

We retain Personal Data only as long as necessary for the purposes set out in this Policy. We also retain and use Personal Data as needed to comply with legal obligations, resolve disputes, and enforce agreements and policies. Usage Data is generally retained for a shorter period unless needed to strengthen security, improve functionality, or meet legal obligations. 

TRANSFER OF DATA 

Your information may be transferred to—and maintained on—computers or servers located outside your state, province, country, or governmental jurisdiction, where data-protection laws may differ from those in your jurisdiction. By submitting information, you consent to such transfers. Synduct takes all reasonable steps to ensure your data is treated securely and in accordance with this Policy; no transfer will occur unless adequate safeguards are in place. 

DISCLOSURE OF DATA 

We may disclose Personal Data: 

• To comply with legal obligations or valid requests by public authorities 

• To contractors, service providers, and other third parties who support our business 

• To fulfill the purpose for which you provided it 

• With your consent in any other case 

SECURITY OF DATA 

We employ robust technical and organizational measures to protect Personal Data (and PHI) against unauthorized access, disclosure, alteration, loss, or destruction, including: 

• Encryption 

• Access controls 

• Anonymization 

• Regular audits and testing 

• Secure infrastructure 

• Staff training 

Despite these measures, no method of transmission over the Internet or electronic storage is 100 % secure; therefore, absolute security cannot be guaranteed. 

YOUR GDPR RIGHTS 

Our processing activities adhere to the principles of the General Data Protection Regulation (GDPR). To inquire about, access, update, or delete Personal Data we hold about you, email info@synduct.com. 

Under certain circumstances, you have the right to: 

• Access, update, or delete your information 
• Rectify inaccurate or incomplete data 
• Object to processing of your Personal Data 
• Request restriction of processing 
• Receive a copy of your data in a structured, machine-readable format 
• Withdraw consent at any time where we rely on consent to process data 
• We may require identity verification before fulfilling such requests. You also have the right to lodge a complaint with your local Data-Protection Authority. 

SERVICE PROVIDERS 

We may employ third-party companies and individuals to facilitate our Services, perform service-related tasks, or help us analyze how the Services are used. These third parties have access to Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

ANALYTICS 

Google Analytics 

We use Google Analytics to track and report website traffic. Google may use the collected data to contextualize and personalize its own advertising network. 
For more details, see Google’s Privacy Policy and its guidance on safeguarding data. 

PAYMENTS 

For paid products or services, we use third-party payment processors. We do not store your payment-card details; they are provided directly to the processor, whose use of your information is governed by its own Privacy Policy. 

LINKS TO OTHER SITES

Our Services may contain links to external sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content or practices of any third-party sites or services. 

CHILDREN’S PRIVACY 

Our Services are intended for licensed healthcare professionals and are not directed to children under 16. We do not knowingly collect Personal Data from anyone under 16. If we learn that we have collected such data, we will delete it promptly. 

UPDATES TO THIS PRIVACY POLICY 

We may update this Privacy Policy periodically. We will notify you of changes by posting the new Policy, updating the “effective date,” and, where appropriate, notifying you via email or a prominent notice within the Services. Changes become effective once posted. 

CONTACT US 

If you have any questions about this Privacy Policy, contact us at: 
Email: info@synduct.com